FAQ

Frequently Asked Questions

🛍️ How often do you update the website?

We release a new online drop once a month. A curated edit of around 25 vintage pieces. These include rare designer bags, statement coats, and one-off wardrobe staples.

📆 When is the next drop?

Drops go live on the last Tuesday of every month. Follow us on Instagram or join our mailing list to be the first to know.

💬 Can I reserve or hold an item?

No, we don’t offer holds or reservations. All items are sold on a first-come, first-served basis due to the one-of-a-kind nature of vintage.

💸 Do you offer payment plans?

We don’t currently offer payment plans.

📦 Can I return an item?

No, all sales are final. Due to the nature of vintage, we do not offer refunds or returns. Please read descriptions carefully and contact us with questions before purchasing.

📍 Where is your shop located?

Our physical store is located in George’s Street Arcade, Dublin 2, Ireland. We stock a wider selection in-store than online.

📲 Do you sell on Instagram?

Yes! We do weekly drops on Instagram Reels. Follow us at @louslotshop for previews, try-ons, and exclusive pieces.

💳 What payment methods do you accept?

We accept all major credit cards, debit cards, and Apple Pay via our secure checkout.

🌍 Do you ship internationally?

Yes, we offer worldwide shipping. Rates and delivery times are shown at checkout.

👜 Are your designer items authentic?

Absolutely. Every designer piece is genuine and authenticated before being listed.